Employee

• Link to Outlook web application

  • Outlook Web App Guide

  • How to access web mail and turn on email out-of-office assistant

• Employee self-service

  • How to sign up for training using Enterprise Learning Management

• DLI intranet

How to change your voicemail message from outside of the office

Teams Softphone

1. In Teams, click the kabob menu in the upper right and select "Settings."

2. In the left navigation menu, select "Calls" and scroll down to "Manage voicemail" to record a custom greeting.

Cisco desk phone

1. Call the DLI voicemail message system at 651-201-0222 and press the "star" (*) key when the voicemail system answers. Alternately, you can dial your own 10-digit telephone number and press 9 when the voicemail system answers.

2. You will be instructed to enter your ID number (your 10-digit work phone number), followed by the "pound" (#) key.

3. You will then be instructed to enter your PIN (password) and then press the "pound" (#) key.

4. To change your outgoing message, press "4" for set up, then press "1" for greetings. Your current greeting will play. Press "1" to re-record the greeting and then press the "pound" (#) key.

5. The voicemail system will play your new greeting. If the greeting is OK, you may hang up. If you want to change the recording, press "1" to re-record the message or press "3" to record a different greeting, choose the greeting, then record it.

If you need assistance, call the help desk at 651-284-5555.

Suggested script for voicemail message of out-of-the-office employee

"You have reached the Minnesota Department of Labor and Industry. [Employee is/I am] currently out of the office. You may leave me a message or call [employee's supervisor or manager] at 651-284-5XXX for assistance. Thank you."