The Department of Labor and Industry's (DLI's) Patient Advocate Program exists as a service of the Office of Workers' Compensation Ombudsman to provide information and assistance to injured workers with serious low back injuries so they understand their treatment options within the workers' compensation system.
Through this program, the patient advocate can provide information and resources to injured workers to enable them to make informed decisions regarding their medical care.
The patient advocate assists injured workers by:
helping patients to return to work as soon as possible, by empowering them to make better treatment choices through education;
developing educational resources for injured workers with back injuries regarding their treatment options;
providing an informational and educational resource directly to injured workers so they are aware of treatment options before they need to make treatment decisions; and
answering questions for injured workers or directing them to other appropriate resources for further information about treatment options.
DLI Patient Advocate Francisco Gonzalez can be reached directly at (651) 284-5202, through DLI's workers' compensation hotline at 1-800-342-5354 or by email at email@example.com.