Frequently asked questions -- vocational rehabilitation

Questions

1. What are vocational rehabilitation services?

2. What is a qualified rehabilitation consultant (QRC)?

3. How are vocational rehabilitation services requested?

4. What is the employer's or insurer's response to a rehabilitation consultation request?

5. Who chooses the QRC?

6. What determines eligibility?

7. Who develops the rehabilitation plan?

8. What are the responsibilities of the injured worker in a vocational rehabilitation program?

9. What should the injured worker expect of the QRC? A clear purpose:  The QRC's purpose is to help the employee return to work. A specific goal, with a specific plan:  The injured employee should know the goal for the outcome of the plan. A cooperative approach to service:  The QRC will ensure the injured worker is an important part of rehabilitation planning and implementation. Promptness:  The QRC should generate reports at least monthly; questions should be addressed immediately. Clear communication:  The injured worker should never be unsure about what is going on. Problem-solving:  The QRC is there to remove obstacles to the employee's return to work.

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