Minnesota Department of Labor and Industry -- www.dli.mn.gov

Follow the process of a workers' compensation claim

Claim denied

If the insurer denies your workers' compensation claim (denies primary liability)

The insurer must send you a copy of the Notice of Insurer's Primary Liability Determination form, clearly explaining the facts and reasons the insurer is using to deny your claim.
If you disagree with the denial, you should talk with the insurance claims adjuster who is handling your claim. Read Problems with your claim (see page 4 of PDF) for information about how to resolve disputes.
If you need help returning to work but your claim has been denied, call the department's Vocational Rehabilitation unit at (651) 284-5007 or 1-800-657-3749 and ask how you might obtain a rehabilitation consultation.
See: What do I do if my workers' compensation claim or wage-loss/monetary benefits are denied?

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If notified claim is denied, insurer must explain why, injured employee can speak with claims adjuster if in disagreement

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Minnesota Department of Labor and Industry
443 Lafayette Road N., St. Paul, MN 55155 (directions/maps)
Phone: (651) 284-5005 or 1-800-DIAL-DLI (1-800-342-5354); TTY: (651) 297-4198
Send comments and questions to Workers' Compensation Division at dli.workcomp@state.mn.us.