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Nov. 2, 2012

Online permit system saves time for users and DLI

Since its launch a year ago, the Department of Labor and Industry's (DLI) online permit system -- eTRAKiT -- has cut in half the amount of staff time required to issue electrical permits and cut by 90 percent the time to process permits.

eTRAKiT, online at www.dli.mn.gov/CCLD/etrakit.asp, enables electrical contractors and homeowners to apply for permits, track current and historical permits, review inspection results and pay fees -- all in a matter of minutes. More recently, high-pressure-piping contractors have also been able to apply for permits using eTRAKiT.

Before its launch, approval of electrical permits filed by mail could take up to six weeks and the process was staffed by seven workers. Today, paper permits average a three-day turnaround -- eTRAKiT permits are issued instantly -- with only three staff members now overseeing the approval of paper applications.

Since April 2012, more than 30,000 electrical permits totaling almost 60 percent of all applications have been created online using eTRAKiT. DLI averages about 100,000 requests for electrical permits each year.

"Providing Minnesotans with efficient electronic service continues to be a top priority for our agency," said Ken Peterson, DLI commissioner. "In addition to eTRAKiT, DLI has reduced the time it takes to process occupational licenses by 65 percent since June 2012; built an online Local Code Lookup tool to help contractors and homeowners find local code requirements and inspectors; and is now working to ensure that by January 2014, insurers electronically submit all initial reports of workplace injuries, about 30,000 annually, to our agency."

With the success of using eTRAKiT to apply for electrical permits, DLI is now working to implement the online permit service for all construction codes and licensing disciplines, such as building, elevators, mechanical and plumbing.

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News media contact:
James Honerman
(651) 284-5313

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