| Comments: |
1341 is based on the Americans with Disabilities Act Accessibility
Guidelines with state amendments. The original ADAAG included text
addressing auxiliary counters and equivalent facilitation. The state's
intent that the accessible counter be a fixed portion of the main
counter is clear when comparing the ADAAG language, shown in strike-out,
and the state's amended language, shown in underline:
1341.0720, Subpart 1. ADAAG 7.2(1):
In department stores and
miscellaneous retail stores where counters have cash registers and are
provided for sales or distribution of goods or services to the public,
at least one of each type shall have a portion of the counter which is
at least 36 in (915 mm) in length with a maximum height of 36 in (915
mm) above the finish floor. It shall be on an accessible route
complying with 4.3. The accessible counters must be dispersed
throughout the building or facility. In alterations where it is
technically infeasible to provide an accessible counter, an auxiliary
counter meeting these requirements may be provided.
Assistance counters.
If counters or windows are provided for sales or distribution of goods
or services or to provide information or registration to the general
public, five percent, but not less than one, of each type of counter or
window shall have a portion of the main counter that is at least 36
inches (915 mm) in length with a maximum height of 36 inches (915 mm)
above the floor. Accessible counters or windows shall be:
A. provided in a prominent location;
B. located on an accessible route; and
C. evenly dispersed throughout the building or facility.
EXCEPTION 1:
Drive-up windows.
EXCEPTION 2:
The maximum counter height on accessible conveyor-type check-out aisles
shall not exceed 38 inches (965 mm) above the finished floor. The
top of the lip shall not exceed 40 inches (1,015 mm) above the finished
floor.
ADAAG 7.2(2)
At ticketing counters, teller stations in a bank, registration counters
in hotels and motels, box office ticket counters, and other counters
that may not have a cash register but at which goods or services are
sold or distributed, either:
(i)
a portion of the main
counter which is a minimum of 36 in (915 mm) in length shall be provided
with a maximum height of 36 in (915 mm); or
an auxiliary counter
with a maximum height of 36 in (915 mm) in close proximity to the main
counter shall be provided; or
(iii)
equivalent facilitation shall be provided (e.g., at a hotel registration
counter, equivalent facilitation might consist of: (1) provision
of a folding shelf attached to the main counter on which an individual
with disabilities can write, and (2) use of the space on the side of the
counter or at the concierge desk, for handing materials back and forth).
All accessible sales and service counters shall be on an accessible
route complying with 4.3
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